High Quality OEM/ODM LED Strip Manufacturer

+86 18923408595 info@zbl-lighting.com
LED light strip after-sales service

ZBL Lighting LED light strip after-sales service

Service Time
+86 18923408595
400 telephone service (+86 0755 29859966) is supported 7x24 hours a week, 365 days a year.

In case of any problems in use or operation, the user can call our after-sales service department to consult with the technicians. If the technical problems cannot be solved in real time, our company will send engineers to the project site for assistance.

Consult immediately
ZBL Photoelectric Album
Pre sales and in sales services
  • Design and development

    End-to-end LED strip design and development—precise, reliable, and tailored to your needs.

  • LED light strip manufacturing

    High-volume LED strip manufacturing with efficiency, speed, and consistent quality.

  • Quality Assurance

    LED strip manufacturing with strict quality assurance for lasting performance.

Warranty Coverage

ZBL Lighting products are typically covered for 3–5 years, depending on the product model, approved specification and operating conditions. The quotation or order documents state the applicable period, coverage, exclusions and claim process for each order.

  • Strip operation troubleshooting

  • Free replacement and repair of faulty parts

  • Free training in the operation of the lamp, circuit maintenance and other aspects of personnel

  • Provide sufficient technical information and spare parts

  • Replace the components used are tested and inspected before use

More Services

More exclusive services for customized products

  • OEM/ODM Service

    Standard products generally start from 100 metres per SKU, and sample quantities can be arranged before a bulk order. Custom-product MOQ depends on the PCB, LED package, waterproof construction, accessories, packaging and tooling.

    Standard samples typically dispatch in 1–3 working days; custom samples typically take 5–10 working days after requirements are confirmed

    Standard mass production typically takes 7–15 working days after specification approval and deposit, subject to material availability and order quantity

  • Exclusive Sales

    Exclusive custom-designed products from ZBL

    For long-term cooperation with strategic partners

    We will keep it strictly confidential and ensure that you have exclusive rights to the appearance of the product

  • Project Management

    1-to-1 follow-up by professional business managers

    Real-time response to your needs and project progress

Event Guarantee

ZBL provides on-site support with professional engineers to ensure the success of your events.

  • Lighting commissioning

    Provide overall commissioning of LED light equipment before the start of the event, complete LED equipment operation and acceptance

  • Troubleshooting

    Comprehensive testing and rapid troubleshooting of equipment failures during the event

  • Troubleshooting

    Timely repair of equipment software and system-related problems during the event

After Sales Service

Telephone guidance, arrange professional engineer docking to ensure timely troubleshooting

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